Download Salesforce.CRT-251.PracticeTest.2018-11-24.36q.tqb
| Vendor: | Salesforce |
| Exam Code: | CRT-251 |
| Exam Name: | Sales Cloud Consultant |
| Date: | Nov 24, 2018 |
| File Size: | 145 KB |
Demo Questions
Question 1
Universal Containers allows its sales representatives to negotiate up to a 5% discount for their opportunities. Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) to approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?
- Configure an approval process for the RSM and a workflow rule for the RVP.
- Create two approval processes, one for the RSM and one for the RVP.
- Create the two-step approval process for the RSM and RVP as approvers.
- Configure a workflow approval task and email to notify the RSM and RVP.
Correct answer: C
Question 2
The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office.
Which solution should a consultant recommend to meet this requirement?
- Download and install a Salesforce universal connector for their smartphones and computers.
- Download and install the Salesforce for Outlook connector on their smartphones and computers.
- Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
- Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
Correct answer: C
Question 3
Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products.
Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them? (Choose two.)
- Use a validation rule on opportunity products to prevent them from adding products marked as required certification if they are NOT certified.
- Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
- Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
- Use a separate price book for the products requiring certification and only share the price book to users who are certified.
Correct answer: AD
