Download Salesforce.Certified-Sales-Cloud-Consultant.CertKey.2020-02-07.36q.tqb
| Vendor: | Salesforce |
| Exam Code: | Certified-Sales-Cloud-Consultant |
| Exam Name: | Certified Sales Cloud Consultant |
| Date: | Feb 07, 2020 |
| File Size: | 144 KB |
Demo Questions
Question 1
The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly.
What should be recommended?
- Schedule a custom forecast report to run weekly and store the results in a custom report folder.
- Create a reporting snapshot to run weekly and store the results in a custom object.
- Create a reporting snapshot to run daily and store the results in a custom object.
- Schedule a custom forecast report to run daily and store the results in a custom report folder.
Correct answer: B
Question 2
Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers.
Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.)
- Use Process Builder to create a chatter post.
- Use an assignment rule to notify product managers when opportunities are updated.
- Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.
- Create a Chatter group to share product information with the sales team, product managers, and customers.
Correct answer: AD
Question 3
A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales.
Which two use cases support this recommendation? (Choose two.)
- Need to chat with customers in real time with Chatter
- Need to prioritize search results for contacts and opportunities
- Need to view the caller ID on screen and quickly make calls with one click
- Need to add notes quickly while talking to the client
Correct answer: CD
