Download Salesforce.Certified-Heroku-Architecture-Designer.BrainDumps.2020-02-07.72q.tqb
| Vendor: | Salesforce |
| Exam Code: | Certified-Heroku-Architecture-Designer |
| Exam Name: | Certified Heroku Architecture Designer |
| Date: | Feb 07, 2020 |
| File Size: | 282 KB |
Demo Questions
Question 1
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment.
How should a Consultant recommend adhering to this business process?
- Assign Permission Sets that allow Status Transitions.
- Allow Status Transitions based on Role.
- Limit Status Transitions based on Profile.
- Configure Status Transitions based on Resource Type.
Correct answer: C
Question 2
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.
What should a Consultant recommend?
- Create a Quick Action on the Service Appointment to launch a Visualforce signature page.
- Create an Approval Process from the Service Appointment for the customer's Authorization.
- Create a checkbox on the Service Appointment that will capture the customer's Authorization.
- Create a custom text field to capture the customer's signature on Salesforce mobile app.
Correct answer: C
Question 3
In the Dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? (Choose three.)
- Google Traffic Data
- Service Appointment Dependencies
- Resource's Home Base
- Service Appointments
- Resource's Travel Speed
Correct answer: ACD
