Download Oracle.1z0-527.Pass4Sure.2019-04-14.70q.tqb
| Vendor: | Oracle |
| Exam Code: | 1z0-527 |
| Exam Name: | Oracle CRM On Demand Essentials |
| Date: | Apr 14, 2019 |
| File Size: | 751 KB |
Demo Questions
Question 1
To increase user adoption and ease of use, your Service department requested access to their Web based Service portal from CRM on Demand. Their goal is to allow users to have access to both systems the same browser window.
The best design option to meet this requirement.
- Use a Custom Object and only give service users access to that tab.
- Create a custom Web tab that points to the service portal.
- Use a web link that opens the service portal in a new window.
- Leverage dashboard functionality to display the service portal.
- Use a combination of dashboard functionality and custom objects to display the service portal.
Correct answer: B
Explanation:
A Web link is a custom field that allows you to place a hyperlink to an external Web site or Web-based application in a record in Oracle CRM On Demand. You can use a Web link custom field to provide a convenient way for users to navigate to another Web page, including another page in Oracle CRM On Demand. You can configure a Web link to simply open another Web site. You can also configure the Web link to pass specific information from the Oracle CRM On Demand record as a parameter in the URL. A Web link is a custom field that allows you to place a hyperlink to an external Web site or Web-based application in a record in Oracle CRM On Demand. You can use a Web link custom field to provide a convenient way for users to navigate to another Web page, including another page in Oracle CRM On Demand.
You can configure a Web link to simply open another Web site. You can also configure the Web link to pass specific information from the Oracle CRM On Demand record as a parameter in the URL.
Question 2
Which two record types can have an asset as a child object?
- Account
- Opportunity
- Contact
- Lead
- Product
Correct answer: AC
Explanation:
A: When you want to track a product you've sold to a customer or company, link the product record to the account as an asset.To link a product record to an account as an asset Select the account. On the Account Detail page, scroll to the Assets section, and do one of the following:To create an asset, click New. By default, the creator of the asset is the owner of the asset. To update asset information, click the Edit link next to the existing asset. On the Asset Edit page, enter the required information. C: Track the contact assets, see Tracking Assets (on page 162).Note: This step is specific to Oracle CRM On Demand Financial Services Edition. A: When you want to track a product you've sold to a customer or company, link the product record to the account as an asset.
To link a product record to an account as an asset
- Select the account.
- On the Account Detail page, scroll to the Assets section, and do one of the following:
- To create an asset, click New.By default, the creator of the asset is the owner of the asset.
- To update asset information, click the Edit link next to the existing asset.
- On the Asset Edit page, enter the required information.
C: Track the contact assets, see Tracking Assets (on page 162).
Note: This step is specific to Oracle CRM On Demand Financial Services Edition.
Question 3
Big industries, Inc has the reporting structure depicted below. Is this an acceptable reporting structure for forecasting in CRM on Demand?
- Not enough information
- Yes, because all reporting structure combinations are allowed
- No, because there is more than 1 participant at the top of the structure.
- Yes, because every participant at the lower level has a manager.
- Yes, because all participants at the top of the structure have subordinates.
Correct answer: C
Explanation:
The reporting structure determines whose records the managers can access. It also determines whose data is included in calculations for forecasting as well as reports for managers and executives. Participants in forecasts are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO). The reporting structure determines whose records the managers can access. It also determines whose data is included in calculations for forecasting as well as reports for managers and executives.
Participants in forecasts are chosen by role. Your company's reporting structure, and the roles you choose for the forecast participants must be set up so that the participants roll up to one top-level user. Typically this top-level user is a company vice-president or chief executive officer (CEO).
