You retail store policy states that you cannot have more than $1,000.00 or less than $200.00 in the cash drawer at any given time. You have a busy hour at your store resulting in a $1,200.00 balance in the cash drawer.
You need to ensure that you are following the store policy.
What should you do?
Perform a cash return transaction for $1,000.00, then perform a bank drop for $1,000.00.
Perform a bank drop for $1,000.00.
Perform a tender removal for $200.00, then perform a safe drop for $1,000.00.
Perform a float entry of $200.00, then perform a safe drop for $1,000.00.
Correct answer: B
Question 2
You plan to close the store at the end of your shift. The store policy requires:
All cash must be reconciled at the end of the day.
The cash drawer must contain a minimum of $100.00 cash at all times.
The store safe must contain exactly $1,000.00 in it at the end of the day.
The cash drawer has $1000,00. cash in it. The store safe has $700.00 cash in it.
You need to ensure you are following the store policy.
What should you do?
Perform a safe drop for $300.00, then perform a bank drop for $600.00.
Perform a safe drop for $300.00, then perform a tender declaration for $600.00.
Perform a tender removal for $900.00, then put the cash into the store safe.
Perform a float entry for $100.00, then perform a safe drop for $300.00, then perform a bank drop for $600.00.
Correct answer: A
Question 3
You need to create a customer return merchandise authorization using call center functionality.
Under which circumstance will the customer receive the refund before the item is received into the warehouse.