Download ITIL.ITILFND.PracticeTest.2018-07-24.305q.tqb
| Vendor: | ITIL |
| Exam Code: | ITILFND |
| Exam Name: | ITIL Foundation (syllabus 2011) |
| Date: | Jul 24, 2018 |
| File Size: | 1 MB |
Demo Questions
Question 1
Which of the following CANNOT be provided by a tool?
- Knowledge
- Information
- Wisdom
- Data
Correct answer: C
Question 2
Which one of the following is the purpose of service level management?
- To carry out the service operations activities needed to support current IT services
- To ensure that sufficient capacity is provided to deliver the agreed performance of services
- To create and populate a service catalogue
- To ensure that an agreed level of IT service is provided for all current IT services
Correct answer: D
Question 3
Which one of the following activities does application management perform?
- Defining where the vendor of an application should be located
- Ensuring that the required functionality is available to achieve the required business outcome
- Deciding who the vendor of the storage devices will be
- Agreeing the service levels for the service supported by the application
Correct answer: B
