Download ITIL.ITILFND.PassGuide.2018-10-22.310q.tqb
| Vendor: | ITIL |
| Exam Code: | ITILFND |
| Exam Name: | ITIL Foundation (syllabus 2011) |
| Date: | Oct 22, 2018 |
| File Size: | 1 MB |
Demo Questions
Question 1
Which statement should NOT be part of the value proposition for Service Design?
- Reduced total cost of ownership
- Improved quality of service
- Improved Service alignment with business goals
- Better balance of technical skills to support live services
Correct answer: D
Question 2
Which process would be used to compare the value that newer services have offered over those they have replaced?
- Availability management
- Capacity management
- Service portfolio management
- Service catalogue management
Correct answer: C
Question 3
Consider the following list:
- Change authority
- Change manager
- Change advisory board (CAB)
Which one of the following is the BEST description of the items above?
- Job descriptions
- Functions
- Teams
- Roles, people or groups
Correct answer: D
