Scenario: A NetScaler Appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a Support ticket and the engineer assigned to the case requested all the logs and configuration information from the NetScaler.
Which technical support tool can the administrator use to gather all the information on the NetScaler to send to the Support Engineer?
Scenario: A Citrix Administrator is managing a NetScaler SDX running eight NetScaler instances. The administrator first needs to upgrade the firmware on the instances. However, the administrator is concerned that it needs to be done all at once.
What upgrading flexibility does SDX provide in this scenario?
The NetScaler instance can be upgraded at the SDX management level, allowing all instances to be upgraded at once.
The NetScaler instances have to be upgraded at the same time.
The NetScaler instance can be upgraded on an individual basis, allowing all instances to run different firmware versions.
It is NOT possible to upgrade the NetScaler instances to different firmware versions.
Correct answer: A
Question 3
Scenario: A Citrix Administrator has configured a NetScaler active-passive high availability (HA) pair. When the HA pair fails over, customers are unable to access the hosted websites. After some troubleshooting, the administrator found that the upstream router was NOT updating its ARP table.
What can the administrator configure to resolve this issue?