Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPSprotocol is used to access the administration console or agent desktop in Cisco Finesse? (Choosetwo.)
What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)
defined as Configuration Based
VMware vSphere is optional
VMware vCenter is required
defined as Rule Based
VMware vSphere is required
Correct answer: AE
Question 3
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?