In which of the following business analysis areas does the traditional systems analyst role primarily operate?
Quantifying costs and benefits.
Defining the needs of the business.
Implementing business changes.
Specifying IT system requirements.
Correct answer: D
Question 2
A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques.
The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?
System prints invoices.
Clerk sends invoices to customers.
Customer's cheque is received.
Clerk banks the cheque.
Correct answer: C
Explanation:
Question 3
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?