Download Avaya.7765X.TestKing.2019-02-20.66q.tqb

Vendor: Avaya
Exam Code: 7765X
Exam Name: Avaya Workforce Optimization Select Implementation and Support Exam
Date: Feb 20, 2019
File Size: 212 KB

Demo Questions

Question 1
What are three ways to assign eLearning courses/quizzes? (Choose three.)
  1. Interaction playback
  2. Learn>Library
  3. Management
  4. Coaching
  5. Evaluation
Correct answer: BCE
Question 2
What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)
  1. They can decline the evaluation.
  2. They can appeal the evaluation.
  3. They can escalate it with the superior.
  4. They can click on the disagree button in the evaluation view mode.
Correct answer: BC
Question 3
In Employee Manager, which Bulk Action is not possible?
  1. Bulk Change the Supervisor Association
  2. Bulk Change of Privileges
  3. Bulk Change of Queue Association
  4. Bulk Change the Recording Configuration
Correct answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101025311 (43)
Reference: https://downloads.avaya.com/css/P8/documents/101025311 (43)
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