Download Avaya.7495X.ActualTests.2019-03-20.30q.tqb
| Vendor: | Avaya |
| Exam Code: | 7495X |
| Exam Name: | Avaya Oceana Solution Integration Exam |
| Date: | Mar 20, 2019 |
| File Size: | 107 KB |
Demo Questions
Question 1
AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)
- Avaya Chatbot
- Avaya Mobile Video
- Webchat
- SMS
- Social Media
Correct answer: AC
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054790 Reference: https://downloads.avaya.com/css/P8/documents/101054790
Question 2
Which snap-in is required for implementing POM in an Avaya Oceana ® solution?
- ORCRestService
- AgentControllerService
- AutomationController
- OBCService
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051672 Reference: https://downloads.avaya.com/css/P8/documents/101051672
Question 3
Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer.
Which component holds multimedia customer history information?
- Omnichannel Datastore
- Avaya Aura® Session Manager
- External Data Mart
- Avaya Control Manager
Correct answer: A
