Download Avaya.7495X.ActualTests.2019-03-20.30q.tqb

Vendor: Avaya
Exam Code: 7495X
Exam Name: Avaya Oceana Solution Integration Exam
Date: Mar 20, 2019
File Size: 107 KB

Demo Questions

Question 1
AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)
  1. Avaya Chatbot
  2. Avaya Mobile Video
  3. Webchat
  4. SMS
  5. Social Media
Correct answer: AC
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054790
Reference: https://downloads.avaya.com/css/P8/documents/101054790
Question 2
Which snap-in is required for implementing POM in an Avaya Oceana ® solution?
  1. ORCRestService
  2. AgentControllerService
  3. AutomationController
  4. OBCService
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051672
Reference: https://downloads.avaya.com/css/P8/documents/101051672
Question 3
Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer. 
Which component holds multimedia customer history information?
  1. Omnichannel Datastore
  2. Avaya Aura® Session Manager
  3. External Data Mart
  4. Avaya Control Manager
Correct answer: A
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