Download Avaya.6211.VCEplus.2021-11-04.60q.tqb
| Vendor: | Avaya |
| Exam Code: | 6211 |
| Exam Name: | Avaya Aura Contact Center Multimedia Implementation |
| Date: | Nov 04, 2021 |
| File Size: | 7 MB |
Demo Questions
Question 1
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
- Avaya IQ
- Avaya Aura® Experience Portal
- Avaya Proactive Outreach Manager
- Contact Center Manager Administration
Correct answer: C
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101058499 Reference:
https://downloads.avaya.com/css/P8/documents/101058499
Question 2
Where is the administration of outbound campaigns and management of dialinglists performed?
- Contact Center Multimedia Server
- Avaya Aura® Contact Center
- Avaya Proactive Outreach Manager
- Avaya Aura® Media Server
Correct answer: B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100172957 Reference:
https://downloads.avaya.com/css/P8/documents/100172957
Question 3
Which template would you assign to an Inbound skillset so it can be monitored by thePOMBlending Service?
- POM Template
- Blending Template
- Agent Template
- Skillset Template
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101017355 (27) Reference:
https://downloads.avaya.com/css/P8/documents/101017355 (27)
