Download Avaya.3300.Prep4Sure.2018-10-27.36q.tqb

Vendor: Avaya
Exam Code: 3300
Exam Name: Avaya Aura Contact Center Administration
Date: Oct 27, 2018
File Size: 217 KB

Demo Questions

Question 1
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router? 
  1. It links agents to applications.
  2. It links skillsets to applications.
  3. It links Intrlnslcs to applications.
  4. It links Control Directory Numbers (CDN) to applications.
Correct answer: D
Question 2
Which statement regarding scripts is true?
  1. A secondary script is the only place treatments can be applied to the call.
  2. A primary script is referenced directly from the Master script, otherwise It Is a secondary script.
  3. A primary script is the only place that call variables can be assigned.
  4. Secondary and primary scripts are exactly the same.
Correct answer: B
Explanation:
Avaya Aura® Contact Center Terminology page 73
Avaya Aura® Contact Center Terminology page 73
Question 3
Which two commands can update the value of a call variable? (Choose two.)
  1. GIVE
  2. READVAR
  3. ASSIGN TO
  4. COLLECT DIGITS
  5. SEND REQUEST
Correct answer: C
Explanation:
Avaya Aura® Configuration—Orchestration Designer Application Development   307 Avaya Aura® Configuration—Orchestration Designer Application Development 351
Avaya Aura® Configuration—Orchestration Designer Application Development   307 
Avaya Aura® Configuration—Orchestration Designer Application Development 351
Question 4
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router? 
  1. It links agents to applications.
  2. It links skillsets to applications.
  3. It links Intrlnslcs to applications.
  4. It links Control Directory Numbers (CDN) to applications.
Correct answer: D
Question 5
Which statement regarding scripts is true?
  1. A secondary script is the only place treatments can be applied to the call.
  2. A primary script is referenced directly from the Master script, otherwise It Is a secondary script.
  3. A primary script is the only place that call variables can be assigned.
  4. Secondary and primary scripts are exactly the same.
Correct answer: B
Explanation:
Avaya Aura® Contact Center Terminology page 73
Avaya Aura® Contact Center Terminology page 73
Question 6
Which two commands can update the value of a call variable? (Choose two.)
  1. GIVE
  2. READVAR
  3. ASSIGN TO
  4. COLLECT DIGITS
  5. SEND REQUEST
Correct answer: C
Explanation:
Avaya Aura® Configuration—Orchestration Designer Application Development   307 Avaya Aura® Configuration—Orchestration Designer Application Development 351
Avaya Aura® Configuration—Orchestration Designer Application Development   307 
Avaya Aura® Configuration—Orchestration Designer Application Development 351
Question 7
A customer with Avaya Aura Contact Center will use the Contact Router for all calls entering the system. What is one function of the Contact Router? 
  1. It links agents to applications.
  2. It links skillsets to applications.
  3. It links Intrlnslcs to applications.
  4. It links Control Directory Numbers (CDN) to applications.
Correct answer: D
Question 8
Which statement regarding scripts is true?
  1. A secondary script is the only place treatments can be applied to the call.
  2. A primary script is referenced directly from the Master script, otherwise It Is a secondary script.
  3. A primary script is the only place that call variables can be assigned.
  4. Secondary and primary scripts are exactly the same.
Correct answer: B
Explanation:
Avaya Aura® Contact Center Terminology page 73
Avaya Aura® Contact Center Terminology page 73
Question 9
Which two commands can update the value of a call variable? (Choose two.)
  1. GIVE
  2. READVAR
  3. ASSIGN TO
  4. COLLECT DIGITS
  5. SEND REQUEST
Correct answer: C
Explanation:
Avaya Aura® Configuration—Orchestration Designer Application Development   307 Avaya Aura® Configuration—Orchestration Designer Application Development 351
Avaya Aura® Configuration—Orchestration Designer Application Development   307 
Avaya Aura® Configuration—Orchestration Designer Application Development 351
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